These mean the app couldn't reach us, or we couldn't complete what you asked. They don't mean anything is wrong with your account.
What to do
- Check you're online, and switch between Wi-Fi and mobile data.
- Turn off any VPN.
- Wait a minute or two and try again — short spikes in demand cause this, and they pass.
- Close the app completely and reopen it.
- Make sure you're on the latest version.
If it happened while you were creating something, the request either didn't reach us or didn't finish. Any credits it used are returned to your balance automatically — you don't need to ask. Check your Library first before starting again, in case it actually completed.
If you keep seeing it after several tries over a few hours, email support@singasong.app with the exact wording of the message, what you were doing, and roughly when it happened. The time matters — it lets us find the request in our logs.