Usually a connection or a session problem rather than a broken app.
- Check your connection. Open any website to confirm you're actually online. SingASong needs a connection for almost everything — the community feed, your Library, and anything you create.
- Switch network. Move from mobile data to Wi-Fi or the other way round. Some public, office and hotel networks block the connections the app needs.
- Turn off a VPN if you're using one, then reopen the app.
- Close the app completely and reopen it — remove it from the background. This rebuilds the session, which fixes most blank screens.
- Install the latest version. An out-of-date app can fail to load content after we ship a change.
- Restart your phone if it's still blank.
If it's still empty after that, email support@singasong.app and tell us which screen is blank (Community, Library, Create, a specific song) — a blank feed and a blank Library have different causes.