Purchases made through Google Play are handled by Google.
- Within 48 hours of purchase: Google Play → your profile → Payments & subscriptions → Budget & order history → find the SingASong order → Request a refund. This window is self-serve.
- Older than 48 hours: email support@singasong.app with your account email, the order date and the order number. We'll help where we can, but Google makes the final decision.